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4 Tips For Enhanced Connectivity To Transform Your Business

By FedEx | First published: February 27, 2018    Updated: June 28, 2021

Increased connectivity is changing the business landscape in Asia. We reveal the four trends that matter most.

Connectivity: it’s changing the face of business in Asia Pacific and the world. Thanks to technology that is advancing faster now than ever, we’re more and more connected.

The rapid advancement of technology that boosts global connectivity is a powerful trend set to impact individuals and businesses of all kinds - especially in the wake of this pandemic. The logistics industry is no exception. While it is difficult to predict what exactly will happen next, there are four key trends that we believe are important to the business world, especially in Asia.
1. SMEs will continue to flourish in the online marketplace
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Online commerce has revolutionized how the world conducts business. In particular, Asia Pacific, home to four of the world’s top ten e-commerce markets according to eMarketer, is leading the charge. Traditionally, small businesses have fewer resources and budgets. But now, the booming e-commerce forced by lockdowns, the barriers to realize a business idea have fallen, aided by technology. Entrepreneurs, start-ups and long-established medium-sized business, can now ride on opportunities provided by our hyper-connected world and be part of international e-commerce.
2. The digital and physical world must co-exist
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While the digital economy is experiencing high growth in Asia, it cannot stand alone; a strong physical support is required for all e-commerce activities to flourish. A good example would be the global transportation network. It is fundamental to the magical formula: where and the digital and physical intersect.

Strong global transportation networks make trade easier, more affordable and faster, and companies of all sizes now have access to global markets that were once unreachable. A key factor contributing to a global trade market worth in excess of US$19 trillion (Statista).
3. Global supply chains: the match point of business success
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To achieve long-term business success, a global supply chain that run smoothly and scales to changing customer needs is critical.

While digitalization has lowered the barriers for small businesses to enter international markets, we must recognize that the competition is intensifying. To achieve long-term business success, a global supply chain that run smoothly and scales to changing customer needs is critical.

Customers now fully expect businesses to be accountable for the entire customer journey, even the parts they are not directly responsible for.

Businesses that can ensure seamless end-to-end experiences from order to return jump one step ahead of the game - inspiring loyalty and driving repeat business. Your ecosystem must have the capacity to reach millions of consumers worldwide. But it also needs to offer secure payment, fulfilment, tracking, returns, and even shopping cart management.
To achieve long-term business success, a global supply chain that run smoothly and scales to changing customer needs is critical.

4. The influx of high-tech businesses and high-value added goods
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In Asia, one of the most prominent challenges faced by societies is aging populations. That means demand for high-tech and high-value added goods for the healthcare industry is on the rise, fuelling remarkable growth across the region. And the transportation of such packages comes with unique requirements, such as strict temperature-control.

With the proliferation of Internet of Things, high-tech and high-value added goods can be transported with near real-time visibility in a way that you couldn’t before, ensuring the goods remain viable and safe.

Trends in connectivity are fundamentally reshaping the business landscape today – but they are just the tip of the iceberg in our hyper-connected world. Let’s face it – as the contents of our freight planes and vehicles evolve, the smartest, best-connected businesses in Asia will be in a position to thrive.

Need more tips on how to stay ahead of the curve? Check out more content from our dedicated Asia Pacific small business hub.
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