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6 Trends Shaping The Future Of E-Commerce

By FedEx | September 21, 2022

Our latest white paper takes a look ‘under the hood’ of the e-commerce sector in some of Asia Pacific’s biggest markets. We identify the driving forces that e-tailers can capitalize on to fuel future growth.

As markets around the world continue to emerge from the global pandemic, businesses are looking ahead to what’s next. Despite the economic upheaval of recent years, e-commerce has accelerated rapidly, driving digital innovation as well as opportunities for SMEs.

Which e-commerce developments are here to stay? How will innovations in digital technology impact the future of retail? And what trends do both buyers and sellers see as critical for the months ahead?

We examine these questions in our newly-launched e-commerce white paper. Click here to download the report now.

Leading the e-commerce charge: AMEA and Asia Pacific

AMEA (Asia Pacific, Middle East and Africa) contains markets of enormous diversity and varying levels of retail maturity. In particular, Asia Pacific offers valuable insights into recent and future developments in e-commerce.
Two people point to computer screen for online shopping

APAC is driving the retail industry forward, generating about three-quarters of global growth. One example of this is how the expanding middle class is spurring e-commerce growth across the region, with the Asian middle class predicted to increase from 2 to 3.5 billion by 2030.

What our white paper reveals

Our newly-published white paper* is based on the FedEx Express What’s Next in E-Commerce: 6 Trends Shaping the Future survey. We polled small and medium sized enterprises (SMEs) and consumers in 11 markets in the Asia Pacific, Middle East and Africa region.

The key trends identified in the report span several themes, including:

  • A global ‘revolution’ in e-commerce shaping new customer experiences
  • Tensions SMEs face around ‘last-mile’ delivery vs heightened consumer demand for sustainability
  • The impact of the ‘Great Resignation’ on SME’s ability to retain and recruit new talent across the region
Vertical list of trends on dark background with e-commerce graphics

E-tailers and consumers agree that there’s room for more growth in the already booming e-commerce sector. But there are challenges ahead. SMEs are busy navigating many of these already: evolving their online sales platforms, adopting new payment methods and meeting delivery requirements to stay ahead of the competition.

At FedEx, we’re here to support businesses as they expand, tapping new markets and customers. As e-commerce trends emerge, providing a clear roadmap for where the industry is headed can help businesses grow. We’ll continue to help unlock new opportunities as the frontiers of e-commerce advance.

Don’t miss these essential insights on the future of e-commerce. Download our free white paper now!
* Our e-commerce white paper is based on results from an online survey, conducted over June and July 2022 in Australia, Hong Kong, India, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam. 300 SMEs with less than 250 employees engaged in e-commerce were polled in each market alongside 500 consumers (1,000 in India) over the age of 18. To access the individual market report for each region, click on the name of the market above.

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