Combining Robotics And Logistics
Bringing technology and transport together can deliver greater value to the society of the future.
Benefiting the communities of tomorrow
To begin with, robotics can be leveraged via delivery robots installed in local communities. Bases or hubs for these robots could be established in locations with clusters of retailers, such as malls or shopping streets. Retailers can drop off goods purchased by neighborhood residents at the hub, and the robots can deliver the goods to customers. A diverse mix of business operators could engage delivery robot services. And it’s these collaborations between diverse retailers and logistics services that will provide more options and better convenience for consumers. In Japan, we truly believe that such services offer smart, well-suited solutions to problems stemming from Japan’s aging society.
Supporting people and scaling up workforces
Naturally, these changes will help to upgrade work environments within the logistics industry and enhance job satisfaction too. Additional benefits include optimized management resources, improved service quality and enhanced customers experience – a winning formula all round!
At FedEx, innovation has been in our DNA since our founding, and we have been proactively introducing the latest technologies wherever we can. Part of our journey is towards robotics.
In the USA, robots are already used in our logistics facilities and offices. In 2018, we introduced an autonomous tagger to transport shipments too large to load onto our sorting system. It learns the floor layout of our hubs and warehouses, and built-in sensors enable it to navigate complicated pathways safely and efficiently.
For Asia-Pacific, our goal is to start migrating these same technologies to regional facilities that are ready to utilize them, starting with Japan.
Where next for last-mile delivery?
Early last year, we rolled out a trial of Roxo, a same-day delivery robot, in the US.
Already capable of smoothly navigating slopes and walkways with obstacles, Roxo’s functions will need to be adjusted to meet the delivery requirements of different markets and regions.
Such adjustments are already underway in Japan – a region that is no stranger to putting robots to work for the benefit of society. We’re well-placed here to start indoor-testing Roxo in readiness for the real world.
Acceptance and a new norm
Newsletter to Your Email
sent directly to
- Hong Kong S.A.R, China
- Macau S.A.R, China
- New Zealand
- South Korea
- Taiwan, China