No matter what your industry, if you want to stay competitive you need to be able to respond quickly to market and consumer demands. Replying to customer complaints on social media, employing personalized marketing strategies, and resolving service requests quickly keeps you competitive by addressing consumers directly. Still, one often overlooked opportunity to help you give the people what they want is integrating the various systems that help you manage your business.
Imagine a seamless integration of all your systems, business functions, and operations. When all your essential applications work together — sharing data in real time — you’re able to make decisions that help you avoid inefficiencies and identify what’s working for your business. Save time and money while delivering the service your customers deserve with automation solutions.
When your internal system is separate from your shipping programs, toggling back and forth between the two not only is tedious, but also contributes to input errors.
Integrating your systems assures that your inventory is updated across all channels in real-time. Therefore, when someone makes a purchase, your shopping cart platform talks directly to your order management system to update inventory levels and updates your shipping program to streamline the fulfillment process. Up to the minute fulfillment data helps you to avoid overselling and to develop an effective inventory management strategy.
Making Better Business Decisions
If your applications share data, you enjoy full visibility of your products — on-site, in-transit to customers, and reordered. Up to the minute fulfillment data helps you to avoid overselling and to analyze your inventory turnover.
Inventory turnover is a conventional benchmark that reveals a company’s inventory-management efficiencies compared with industry standards. When you know your current efficiency level, you can determine areas where you might be able to improve.
For example, if you have too much inventory on-hand, you may want to reduce stock levels. Automation can help you manage your inventory. You’ll be able to meet customer needs without stockpiling products.
Saving Time and Money
Does this sound like you? Because your inventory and shipping software systems run on different platforms — you’re never quite certain if you actually have the items you need to send to your customers.
Constantly recounting inventory to update your system takes time. With automation, shared data provides a better understanding of your current inventory and turnover patterns. You can preset reorder levels for products. When your stock levels reach a certain number, a purchase order is automatically sent to your supplier, further reducing time spent managing inventory. The more time and money you save, the more you can spend on what really matters — growing your business.
To learn about simplifying your workday with integrated software solutions built to accommodate your needs, go to fedex.com/compatible.
If you’re an e-commerce retailer, you’ll be interested in our Grow E-Commerce page. Learn best practices to grow your business — everything from accepting online payment to hiring employees to innovative marketing.
Source: FedEx Small Business Center, https://smallbusiness.fedex.com/get-automated.html